Privacy Policy

Effective Date: March 15, 2024Last Updated: March 15, 2024

At Ziptor Oy (hereinafter referred to as "we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and services, including the use of cookies and analytics.

1. Data Controller Contact Information

The data controller responsible for your personal data is:

Ziptor Oy
Otakaari 22, 02150 Espoo
Email: [email protected]

2. What Data We Collect

2.1. Information You Provide

We collect the following information when you submit a contact form:

  • Name (optional)
  • Email Address (required)
  • Message Content

2.2. Automatically Collected Data

When you visit our website, we automatically collect certain information:

  • IP address
  • Browser type and version
  • Device information
  • Referring and exit pages
  • Date and time of access

2.3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website and gather insights about how our website is used.

2.4. Analytics with PostHog

We use PostHog, a privacy-focused analytics platform, to gather insights about user behavior. See Section 6 for more details.

3. Why We Collect Your Data

We process your personal data for the following purposes:

  1. Responding to Inquiries: To communicate with you and respond to your inquiries submitted through the contact form.
  2. Service Improvement: To understand how users interact with our website and improve our offerings.
  3. Legal Compliance: To comply with applicable laws and regulations.

The legal basis for processing this data is:

  • Consent (when you provide data via the contact form)
  • Legitimate Interests (to improve our website and services using analytics)

4. How Long We Retain Your Data

We retain personal data for only as long as necessary to fulfill the purposes described above:

  • Contact Form Data: Retained for up to 12 months after the last interaction, unless further communication is required.
  • Analytics Data: Retained for up to 24 months to analyze trends and improve our services.

Once the retention period ends, your data will be securely deleted or anonymized.

5. Cookie Policy

Cookies are small text files that are placed on your device when you visit our website. They help us enhance your experience and collect insights about how our website is used.

5.1. Types of Cookies We Use

1. Essential Cookies:

  • These cookies are necessary for the website to function properly.
  • These cookies remember your preferences, such as language or region.
  • Google reCAPTCHA cookies to protect our contact form from spam and automated submissions.

2. Analytics Cookies:

  • These cookies help us understand how users interact with our website using tools like PostHog (see their Privacy Policy).
  • Example: Tracking page visits and user flow to improve usability.

5.2. Managing Cookies

You can manage your cookie preferences by clicking the Manage Cookie Preferences link available on our website. Through this link, you can:

  • Opt out of analytics cookies.
  • Revoke previously granted cookie consents.

Please note that essential cookies cannot be disabled as they are necessary for the website to function.

5.3. Cookie Retention

Cookies are retained for varying durations:

  • Session Cookies: Deleted when you close your browser.
  • Persistent Cookies: Remain on your device for a set period or until manually deleted.

5.4. Google reCAPTCHA

We use Google reCAPTCHA on our contact form to prevent spam and abuse. This service may set cookies and collect certain information about your device and behavior, including:

  • Mouse movements and clicks
  • Device information and browser data
  • Time spent on the page
  • Google cookies if you are logged into a Google account

This data is processed by Google in accordance with their Privacy Policy. The use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

6. Analytics Using PostHog

We use PostHog to collect and analyze data about user behavior on our website. This helps us:

  • Understand which pages are most visited.
  • Optimize website performance and usability.
  • Analyze trends and user flows.

PostHog respects user privacy and adheres to GDPR guidelines. It does not collect personally identifiable information unless explicitly configured. The data collected by PostHog is processed in accordance with their Privacy Policy and Terms of Service. You can opt out of analytics cookies by clicking Manage Cookie Preferences and disabling analytics cookies.

7. Data Sharing

We do not sell or share your personal data with third parties, except in the following cases:

  • Service Providers: We may share data with trusted providers to support our website and services (e.g., hosting providers or analytics platforms like PostHog).
  • Legal Compliance: We may disclose data if required by law or to protect our rights.

8. Your Rights Under GDPR

Under GDPR, you have the following rights:

  1. Right to Access: Request a copy of your personal data.
  2. Right to Rectification: Correct inaccurate or incomplete data.
  3. Right to Erasure (Right to Be Forgotten): Request deletion of your data under specific conditions.
  4. Right to Restrict Processing: Limit how your data is processed in certain situations.
  5. Right to Data Portability: Request your data in a machine-readable format.
  6. Right to Object: Object to processing for analytics or marketing purposes.
  7. Right to Withdraw Consent: Withdraw your consent at any time.

To exercise your rights, contact us at [email protected]

9. Data Security

We implement robust security measures to protect your data, including:

  • Encryption of sensitive information.
  • Secure servers and restricted data access.
  • Regular security audits and updates.

10. Data Breach Notification

In the event of a data breach, we will notify affected users and the relevant supervisory authority within 72 hours, as required by GDPR.

11. Supervisory Authority

If you believe we have mishandled your data, you have the right to lodge a complaint with the relevant supervisory authority:

Office of the Data Protection Ombudsman
Lintulahdenkuja 4
00530 Helsinki
Finland

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:
Email: [email protected]
Address: Hämeentie 3, 00530, Helsinki